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Remote Support.
As your service and support partner, we help your operation keep downtime to a minimum. With continuous system monitoring and maintenance based on data from our smart sensors, we minimize downtime, improve sorting performance and lower capital expenditures. And we don’t stop there – we go the extra mile to ensure our machines meet your requirements.
Our mission is your success: from training and technical support to self-learning software, spare part kits, and beyond. We reduce your operation's carbon footprint and downtimes by providing first-class remote support whenever possible. You can also take advantage of service contracts with assurance to fast-track replacement parts installed by our expert engineers.
![tomra core services](/cdn-cgi/image/w=950,q=75,format=webp/-/media/project/tomra/tomra/solutions/waste-and-metal-sorting/photos/generic/service-and-support/tomra-core-services.png)
What is TOMRA Care?
TOMRA Care is our comprehensive service portfolio to meet the unique needs of your recycling business. From integrated plant design and financing to installation and on-going performance optimization, we offer you maximum care for maximum yields. And by planning for standard and unforeseen repair costs, you protect your investment and profits.
Our holistic and customer-centric approach gives you the flexibility to choose from technical and digital services that suit your operation best. With us by your side, you benefit from a global team of specialists with years of experience that know how to get the most out of your sorting machine and continually optimize performance.
All-round services from parts to peak performance
![tomra service](/cdn-cgi/image/w=710,h=160,q=75,fit=crop,format=webp,gravity=0.49x0.19/-/media/project/tomra/tomra/solutions/waste-and-metal-sorting/photos/test-centers/210621_tomra_testcenter_v001_nm_8z5a1029.jpg)
TRAINING
![service support tomra case web portal](/cdn-cgi/image/w=710,h=160,q=75,fit=crop,format=webp/-/media/project/tomra/tomra/solutions/waste-and-metal-sorting/photos/generic/service-and-support/service4.jpg)
TOMRA INSIGHT
![service and support](/cdn-cgi/image/w=710,h=160,q=75,fit=crop,format=webp/-/media/project/tomra/tomra/solutions/waste-and-metal-sorting/photos/generic/service-and-support/service1.jpg)
SUPPORT
![service support tomra care spare parts](/cdn-cgi/image/w=710,h=160,q=75,fit=crop,format=webp/-/media/project/tomra/tomra/solutions/waste-and-metal-sorting/photos/generic/service-and-support/service5.jpg)
SPARE PART KITS
![service support tomra insurance](/cdn-cgi/image/w=710,h=160,q=75,fit=crop,format=webp/-/media/project/tomra/tomra/solutions/waste-and-metal-sorting/photos/generic/service-and-support/service7.jpg)